Last updated: August 2026
You can delete your Pookie account and its data from inside the app, on either iOS or Android. You do not need to contact us first.
If you can no longer sign in, email support@pookie-app.com from the address on your account and we will delete it for you.
Your account and the content tied to it, including:
If you are paired, your partner keeps their own account and can no longer see anything you shared.
| What | Why | How long |
|---|---|---|
| Purchase and payment records, with personal details removed | Tax and accounting obligations | As required by law |
| An anonymous record that an account existed | Aggregate statistics | Indefinitely |
| Logs and backups | Security and recovery | Up to 90 days |
None of it is used to contact you or to restore your profile.
You can delete individual photos, messages, journal entries and whiteboard drawings in the app at any time, reset your photo vault, and remove your partner connection from Profile.
Email support@pookie-app.com. Our Privacy Policy explains what we collect and why.